Thanks for shopping at aSurvivalist.com. Below are some commonly asked questions. If you have any others please write us at firstname.lastname@example.org
How much is Shipping?
FREE with orders over $29 and just a flat $1.99 for everything else
If your product came damaged or harmed, take a picture and email us letting us know the condition. If you purchased a warranty for your product, you have the ability to get a brand new one, free of charge! Go here for more information.
I got one item, where is the rest of my order?
We work with dozens of different suppliers. Because of this, if you ordered more than one item at our store you may get them at different times in separate packages. Please allow up to 21 days (USA) or 28 days (CA) before contacting us saying you have not received all your items. They are delivered at separate times.
How long does it take to ship?
Most USA and CA orders are shipped from our USA warehouses. Orders typically arrive within 14 - 18 days. Other countries may take longer. Please be patient before contacting us, you're order will get there we promise!
How do I return my product?
Contact us for our warehouse address which you can ship it back to. We will refund your order as soon as item is received.
What countries do you ship to?
USA, Canada, Australia and United Kingdomm. Please click here for more information.
How are you guys so cool?
Well now, thanks for the flattery!